“Patient-centered” was the goal and the team wanted additional space overall, ideally another exam room and new consulting area. Previously, the waiting area felt outdated and uncomfortable which, unfortunately, could set the tone for a visit. Now, bright but warm, complete with stunning lighting and a beautiful fireplace, the updated waiting room almost feels more like a spa than a hospital which is really refreshing. The word “swanky” kept coming up and, according to Mary, “Women come in and take selfies in this area because it’s so pretty. They’re literally standing in line to take pictures to send to their friends!”
Kate also explained that the extra exam room allows for better flow for the physicians. “It’s funny that one more room makes such a difference! It’s now meeting our growth; we were really busting at the seams.” She went on to say that the expansion really is changing the care they’re able to provide and improving what was already a nationally renowned clinic.
As a Triple Accredited Center of Excellence, they are part of an elite 1% of breast centers across the country that have achieved this significant accomplishment. With the modernized new home of the Breast Health Center, they feel that the space matches, and even elevates, the care they provide. It’s also allowing them to hold their place in the local market in providing more competitive care. “This is part of the expansion of our awesomeness,” Kate laughed.
Even though the construction happened while they were seeing patients, she was impressed that “they were very conscientious of the fact they were in a hospital and they were always cleaning up and making sure everything was tidy. That was something that was pretty outstanding.”
About MCL Construction
For many businesses, navigating construction and knowing who to trust can be overwhelming. At MCL Construction, our people simplify the process by listening, planning, executing, and continuing the relationship to build their vision.