Progressive Insurance Service Center
MCL Construction built the new Progressive Insurance Customer Service Center in La Vista, Nebraska. This is a new concept for Progressive, one that is geared toward providing a fast and friendly claims experience for their customers.
This 15,000 square foot building has a spacious, bright, and friendly lobby area that features comfortable seating, televisions, and a play area for children. The large garage area for car inspections and claims service has an epoxy floor and car lift.
The building also features a call center where Progressive associates can communicate with customers throughout the country. A spacious conference room is on site for regular team meetings as well as a sizable break room and kitchen area.
MCL Construction broke ground on this project in late November 2012 and had it complete and turned over to Progressive in July 2013. The people of MCL Construction were able to manage the schedule and construction activities through the harsh winter months and with the owner and architect being based in Cleveland, Ohio.
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