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  • How We Build
    • About MCL Construction
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    • Education >
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6/21/2016

65 Comments

Choosing A General Contractor

 
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By: Travis Justice-Director of Business Development/Marketing

So you are getting ready to start a major remodel project or construct a brand new building. One of the first questions that you should ask yourself is:  Who is going to build this project for me?


There are some different avenues to take and you can see the various delivery methods that we utilize here on our website. These methods are industry standard; some are better and more efficient than others. We don't want you to be overwhelmed by the process.  Your future investment is necessary to grow and improve your business and it is imperative to have a partner on board that helps you reach your goals. I want to give you three things to consider when you select your building partner. Are they the only things to think of during the selection process? No, but these considerations should start you on a path that makes the process a lot easier.

Relationships.

​Look at the business you are running right now. I'm willing to bet a big reason for your success and growth are the relationships you have established over the years. Those relationships are rooted in trust, quality, and service. Relationships lead to repeat business and word-of-mouth marketing.
 
Do you have a prior relationship with a builder? Did the company deliver what you wanted? If so, then you know where to start. I meet with potential clients all the time and if they tell me no, it's usually because they already have an established relationship. I respect that because it demonstrates that partnerships are held in high value.
 
There are tremendous advantages to having an established relationship with your Construction Manager. First, they are part of a team early in the design process. This approach allows us to collaborate with the architect on budgeting, value analysis, constructability, and schedule. It's being proactive, not reactive, and eliminates surprises down the road.
 
Construction is all about service before, during, and after a project is complete. Service is at the heart of the relationship because it builds and maintains trust and you know your needs are being met and/or exceeded.
 
So what if you don't have a prior relationship with a general contractor? Or your previous one was a disaster? Ask around. You probably know people you respect in business who have been through the process.  If you still aren't finding what you are looking for, ask your architect (who you have a relationship with) for three or four suggestions on who would be a good fit for your project.

Team.

​The second thing to consider in your selection process is your project team in this order, Project Superintendent, then Project Manager. If you have a prior relationship, more than likely you are going to get the same team. Why? Because that's part of the service you expect and you trust them with your investment.
 
If you don't have a prior relationship with a constructor, take 30 minutes to talk to the proposed Project Superintendent and Project Manager. These are the two individuals that you will be in contact with the most. It's important to have a team that provides experience. It's equally important to have a team that you can relate to, communicate with, and that takes ownership in the project. Listen, we all have people we don't "jive" with because of personality. If you take the time to meet with your proposed team and ask the right questions, this should eliminate any possible head-butting down the road.
 
I can't tell you how many times we finish up a project and clients say the team they had on the site is a lot like family. Sometimes they will look for smaller projects just to keep them on site a little longer.  This feedback is what we like to hear because it means we are meeting our expectations of providing exceptional services and delivering a holistic building experience. 

Price.

​I'm not going to tell you price doesn't matter, it does. You only have so much to spend, and you want the most bang for your buck. If the cheapest is what you want, remember you get what you pay for, and it could cost you more in the end.
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​​What do I mean by this? Let's say you go with the design-bid-build delivery method. You are probably going to have three or four general contractors bid against each other, and you will award the project to the lowest bidder. In theory, its sounds like the best deal. In reality, it's a flawed model. We subcontract 75% to 80% of the work on a project. In a  hard-bid environment, we are forced (to be competitive) to take the low bid. Because of this, there is a risk of sacrificing quality of subcontracted work. Wouldn't you rather have subcontractors we know and trust? It goes back to the relationship-based building model and the value it adds to a project.  We have a competitive bid process on all our projects,  but we feel it's beneficial for you and us to select three or four prequalified subcontractors who can perform and deliver. I wish I could tell you that all hard-bid projects were perfect but I can't.
 
When you have an established relationship with a general contractor, you trust them to deliver top-notch quality and to provide exceptional service within your budget.  That's something you can't put a price tag on and demonstrates why lowest price is not always the best price.

​These are three things to consider when picking your general contractor. It's a start, and I'm sure you have a lot more questions.  For more information, download our free guide, "Ten Questions You Must Ask Before Hiring A Construction Manager.”
 

Do you have a project coming up and don't know where to start? Contact us today to learn more about our services.
​
​These are three things to consider when picking your general contractor. It's a start, and I'm sure you have a lot more questions.  For more information,download our free guide, "Ten Questions You Must Ask Before Hiring A Construction Manager.”                    
 
Do you have a project coming up and don't know where to start? Contact us today to learn more about our services.
65 Comments
Tiffany Locke link
1/31/2018 06:20:51 pm

I like your advice to consider if you have a prior relationship with a builder and to ask around for references from people you respect and who have worked on similar projects. This would be a great way to find a reliable general contractor who can get the work done. Once you've gotten their references, it would probably be a good idea to check out the contractor's website so that you can learn more about their experience and the services they offer in order to see if they have the right skills and knowledge to help with what you're doing.

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surveyors from Charlotte Surveyor Group link
2/27/2022 11:22:42 pm

You make an excellent point about confirming prices with prospective contractors. All of the information you provided us about General Contractor is extremely useful and important. Thank you for providing more information.

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Gary Puntman link
9/26/2018 10:21:37 am

I agree that service can be the heart of your relationship with the contracting company. You need to make sure your needs are met and that you can trust the company, like you said. That's important for any big job you are hiring someone to do.

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Angela Waterford link
5/13/2019 10:10:34 am

It would indeed be nice to get the services of a commercial construction contractor who has a good relationship with other local businesses. I think I will hire a team that is compatible with my needs so that the plans would go smoothly when we're planning to build the burger restaurant in the area. Thanks for adding that the price should also matter and that I shouldn't settle for less in order to get good service so I'll be sure to keep that in mind.

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Randy Chorvack link
10/25/2019 12:39:21 pm

I agree that if you go for the cheapest route it could end up costing you more anyway because of the work you paid for. If you pay for cheap service, you usually get cheap services. This means bad materials and a hasty finish. You want to make sure that you go for something that'll give you a good job done the first time so you don't have to pay twice to get something somewhat decent.

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Skyler Williams link
11/13/2019 12:36:31 pm

I like your tip to take the time to talk to the proposed project superintendent and project manager because they are the people you will be meeting with the most during a construction project. My cousin just started a construction company and he is working on hiring people. I'll pass this tip onto my cousin so she can make good decisions.

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Ellie Davis link
11/27/2019 11:20:08 am

I liked that you mentioned you need to hire a general contractor that you can trust to deliver top-notch quality and good service. My husband is working on a major remodeling project at my mother's house, and we are looking for advice. I will let him read your article to help him understand how to choose a general contractor.

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Access Doors and Panels link
1/9/2020 04:36:57 pm

Start by Considering Options. Flawless Customer Service. Materials Arrive in Good Condition. Weather Conditions Should Apply. Equipment for Unloading. Insulation: An Important Aspect. Adhesives and Caulking Compounds. Drywall Items. Keep up the great work! Thank you so much for sharing a great posts.

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Ron Booker link
4/14/2020 09:38:20 am

I agree that it is important to consider a team of workers with plenty of experience and easy to communicate with. My father-in-law bought an abandoned piece of land that has a structure in it, and he wants to repair it and build something new. He needs help finding a general contractor so I will lend him a hand and use your tips to find the right contractor for the job.

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Adam Golightly link
4/15/2020 06:57:29 pm

I can see how it could be really useful for a business to make sure that they can work with the right people in the right projects to get what they need to be done efficiently. Working with a professional construction contractor would be really useful when they are trying to build a home. It was interesting to learn about how they should be sure to talk to the project manager and superintendent for thirty minutes because they will be doing the most work on the project.

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Mike Sanders link
4/24/2020 10:06:48 am

I like what you said about choosing three or four qualified subcontractors who will be able to perform and deliver. My sister has been telling me about how she wants to get a new office built in the coming years. I'll share this information with her so that she can look into her options for contractors who can help her with this.
https://www.threepyramidsconstruction.com/new_construction.html

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wade joel link
7/8/2020 05:42:26 pm

It's interesting to know that you need to contact at least three contractors to choose the right one for your project. My wife and I are thinking about how to remodeling his office properly, and we are looking for advice. I will let her know about your recommendations to choose the right contractor to help us.

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Kristofer Van Wagner link
7/29/2020 02:12:49 pm

You make an excellent point about checking with prospective contractors of their prices. The other day my RA president was asking how about hiring a roadside contractor to have our sidewalk repaired. I will remind him to ask about the prices when he surveys.

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Greg Hampton link
8/5/2020 10:39:20 am

I like what you said about finding a contractor that you can build a relationship with. My sister wants to get a new office built soon. I'll share this information with her so that she can look into her options for contractors who can help her with this.

Reply
Express Home Improvements link
9/15/2020 04:09:25 am

All the information that you shared with us about General Contractor is very useful and important. Thank you for more information.

Reply
Rebecca Gardner link
10/15/2020 12:36:22 pm

Thanks for explaining that service is at the heart of a good relationship with a general contractor. My brother wants to hire a commercial contractor to make some general upgrades to the old building he just purchased downtown. I'll have to send him this article so he has some guidance when moving forward with a construction contractor soon!

Reply
post and beam construction link
10/28/2020 09:15:02 am

This is really appreciated that you have presented this data over here, I love all the information shared. It will be very helpful to understand the choosing a general contractor. Great post to share!!

Reply
Taylor Hicken link
11/4/2020 04:00:51 am

You made a good point when you mentioned asking around from people you trust if they have any recommendations of general contractors that they have worked with before. It is always great to rely on others' experience as it is a good way to identify if the potential company is able to deliver the best outcome. I would like to think if a company is planning to renovate its building, it should hire a reliable general contractor who is recommended by others.

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Rachel Frampton link
11/17/2020 01:31:29 am

My father would like to hire construction contractors that will be able to build her power plant building. Well, I agree with you that the chosen firm must be able to provide skilled workers. We also share the same opinion that cheap costs may compromise the result.

Reply
V S Painting Services link
11/20/2020 04:46:51 am

Thanks for sharing this post is very nice and useful post.

Reply
Kristofer Van Wagner link
11/25/2020 08:55:21 pm

I do agree that when choosing a contractor, it is best to look at their relationship with past clients as well as amongst themselves. As construction relies a lot on communication, hiring a contracting compaby with positive relationship will ensure a smooth and easy communication. I am planning to have my house renovated, so I will follow your tip.

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Sam Gibson link
12/18/2020 01:09:21 pm

You make a great point about considering the team when looking to hire a contractor. My father is hoping to find someone who's experienced in salt dumping. He's hoping to find someone who's willing to work in the spring.

Reply
Eli Richardson link
12/28/2020 03:53:36 pm

It's great that you elaborated on how important is to establish a trust-worthy relationship with your contractor. We're thinking about starting a construction project, but I don't know who to hire first or what to look at. Since I don't know much about all the details to consider, hiring a professional to help you is the best thing to do. Thanks for the tips on how to choose a general contractor.

Reply
Richard Kenoy link
1/25/2021 12:53:45 am

Thanks for sharing this marvelous post. I m very pleased to read this article .I enjoy this site – its so useful and helpful.

Reply
Adam Golightly link
2/2/2021 04:57:54 pm

My cousin has been thinking about getting a general contractor to help her build a shed in her backyard. She would really like to get a professional to help her, so that it won't be impacted by the weather. I liked what you said about how they should have the best service, and ask around for recommendations from others that have been through the process.

Reply
Adscaff link
2/9/2021 01:04:38 am

Adscaff products have a recommended lifespan of 18 months on site* free from defect from time of purchase. Adscaff is produced on demand to ISO 9001 principles ensuring each roll of containment mesh is current with production date printed on the left and right end tabs.

Reply
Tez link
2/15/2021 06:16:43 pm

I think you are right to suggest getting a project manager for your remodel. I need to renovate the kitchen by July. I'll have to consider getting a builder who has good online reviews to do it.

Reply
Kristofer Van Wagner link
2/19/2021 12:07:14 am

I definitely agree with you that when hiring a general contractor, it is important for us to consider the prices. It makes sense for us to ensure the price justifies the quality. In fact, I think I will look through their testimonials and portfolio before choosing a contractor to hire.

Reply
Braden Bills link
2/22/2021 10:04:54 am

My wife and I have decided to build a custom home, but we're not sure how to go about it. It makes sense that finding a good contractor for this would be important. That way, we can ensure that the building gets made properly.

Reply
Jamil link
3/11/2021 04:02:30 pm

If you are someone who wants to be successful in doing the duties of a Construction Manager, you need to have the proper skills in order to be effective.

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Chris Pederson link
3/29/2021 04:49:42 pm

I'll be sure to talk with whoever the project manager is supposed to be about the team. I want a team that has experience working together. Those are the kind of people I need to make the whole build easier.

Reply
Kristofer Van Wagner link
3/30/2021 10:04:08 pm

I do agree that it is important for us to hire reliable general contractors when we need any construction work done. My wife and I need to have our windows replaced to regulate our indoor temperature. I will definitely look into hiring a reliable general contractor.

Reply
school maintenance Auckland link
4/13/2021 05:46:21 am

Thank you for this suitable article about choosing a general contractor, it will help me and people like me looking for the same. I appreciate your effort for taking time to do your research and present these details before us. Really nice way to present this content, very appreciative!!

Reply
kate hansen link
5/14/2021 03:08:55 pm

It was really helpful when you said to consider the price of everything. My husband was telling me last night about how he is needing to find a contractor to help him with building a metal building for his work in a couple of weeks, and he wants to make sure that he can find the right contractor to help him. I'll make sure to pass these tips along to him as he searches for a contractor to hire.

Reply
Charlotte Fleet link
6/3/2021 03:19:56 pm

Thank you for your many tips on how to find the best general contractor for your needs. I like how you suggest asking around to people you respect and get their advice on who to hire. I think it would also be smart to find reviews online and on the BBB to determine if a contractor is worth hiring before you do so.

Reply
Construction Contractors Baltimore link
7/3/2021 07:13:17 am

I am so happy I found your blog and I absolutely love your information about choosing a general contractor and it is wonderful to know about so many things that are useful for all of us! Thanks a lot for this amazing blog!!

Reply
Mia Evans link
7/6/2021 07:04:54 pm

I like that you talked about getting bids from different contractors and choosing the one with the lowest offer. Personally, I might go for the middle just for certain that the quality of their work would be good. I just need their services to check our wirings since there has been constant tripping in the electricity since last night.

Reply
Millie Hue link
7/7/2021 07:18:02 pm

Thanks for pointing out that it would be best to communicate with the project manager or the superintendent to know the kind of people the contractors have. I would definitely recommend that because it is best to hire people who are easy to talk to. It will ensure that the construction of your office or building will be done according to what your preferences are since they are listen to you very well.

Reply
Chance Cook link
8/11/2021 11:04:26 am

Thanks for being honest about how you get what you pay for when it comes to cheap material. I want my remodel to last years. So I'll have a contractor help me choose what material is best for my home.

Reply
Hailey Miller link
9/22/2021 07:57:18 pm

Thanks for pointing out that construction is all about service before, during, and after a project is complete. This is really helpful because my husband and I are planning to have our dream house built next month for our family. We are hoping to find a general contractor on Monday who can construct a two-story house with a jacuzzi within eight months.

Reply
Milwaukeesurveyors.com link
12/9/2021 03:44:45 am

Thanks for the tips on how to choose a general contractor. This has been helpful.

Reply
Leigh Sheldon link
2/14/2022 12:20:25 pm

The proposed Project Superintendent and Project Manager. These are the two individuals that you will be in contact with the most. Thank you for making this such an awesome post!

Reply
Nagendra link
9/7/2022 08:57:21 am

The benefit of working with a professional construction company is that they will ensure that the construction will be built properly and greatly enhance the quality of our construction.

Regarding this topic, I would like to share some information Visit below link >>> https://www.svnconstructions.com/projects/

Reply
Victoria Addington link
12/2/2022 06:57:40 am

It made sense when you mentioned that we should choose a remodeling contractor with an experienced team. My friend wants to give their house a new look. I should advise her to hire a remodeling contractor with vast experience in the field.

Reply
Tex Hooper link
12/3/2022 08:55:08 pm

Great tip about having 3 contractors bid against each other. That seems like a good way to get a low price. I'll have to hire a crew with high-quality equipment.

Reply
Concrete Contractor Calgary link
2/6/2023 01:10:38 pm

Thank you for sharing this.

Reply
Electricians Red Deer link
3/24/2023 08:57:18 am

Great article guys!

Reply
steve smith link
4/27/2023 09:34:15 pm

It helped when you said that the relationship with the contractor would be the base of your property construction. The other day, my best friend told me he and his business partners were hoping to find a general contractor that could offer heavy machinery that would provide a time-effective production process for their commercial clothing property construction. He asked if I had any suggestions on the best course of action. You did an excellent job explaining the importance of relationships. I'll tell him he may consult general contractors to gather information about their services.

Reply
Arya Potts link
6/22/2023 05:15:13 am

Check For Contractor Reference -

Checking contractor references is undoubtedly the best way to ensure you're hiring a reputable and trustworthy contractor. By reaching out to previous clients and inquiring about their experiences, you gain valuable insights into the contractor's professionalism, craftsmanship, and reliability. These firsthand accounts provide peace of mind and confidence in your decision, making it an essential step in selecting the right contractor for your project.

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Remodeling Contractors Boise in Boise, ID link
6/27/2023 04:40:25 pm

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I can say these are awesome great tips on how to take care of your Remodeling Contractors Boise. I will be using this tips for my own clients so that there Remodeling Contractors Boise in Boise, ID go smoothly!

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Remodeling Contractors in Boise, ID link
7/24/2023 12:10:16 am

Just read this article and I can say these are awesome great tips on how to take care of your Remodeling Contractors. I will be using this tips for my own clients so that there Remodeling Contractors in Boise, ID go smoothly!

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Boise Handyman Services in Boise, ID link
7/24/2023 01:47:41 pm

Just read this article and I can say these are awesome great tips on how to take care of your Boise Handyman Services. I will be using this tips for my own clients so that there Boise Handyman Services in Boise, ID go smoothly!

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pbcpainters.com link
9/5/2023 09:23:05 pm

Would wait for more such posts soon.

Reply
renderers Sydney link
11/9/2023 10:33:49 pm

A home renovation is a significant project that calls for a lot of planning, coordination, and expertise. If you choose the wrong general contractor, you could have a poorly executed project and an unpleasant experience all around. Having trouble selecting the ideal contractor for the job? Begin with a comprehensive search that involves looking through internet marketplaces and getting recommendations from friends and neighbors.

Reply
Grand Rapids Contracting link
1/14/2025 03:01:09 am

Thank you for the insightful blog post, Travis. As a contractor based in Grand Rapids, MI, we at Grand Rapids Contracting share your commitment to building strong, lasting relationships with clients. The foundation of any successful project is a team that not only brings experience and expertise but also understands the importance of communication and collaboration. At Grand Rapids Contracting, we ensure that our clients work directly with seasoned professionals from the start—starting with a dedicated Project Superintendent and Project Manager who are ready to help navigate every step of the process.

We also agree that quality should always be prioritized over price, as choosing the lowest bidder can lead to unforeseen issues down the line. With our strong network of trusted subcontractors, we provide efficient, quality work within your budget. Whether you're planning a remodel or new construction, having a reliable partner like us makes all the difference in ensuring your investment is in good hands.

If you're ready to get started on your next project in Grand Rapids, we’d be happy to chat about how we can help you achieve your goals.

Reply
Vlad Kozak link
1/15/2025 04:10:57 am

This is such a clear and thoughtful guide to selecting a building partner! I love how you emphasize the importance of aligning with a partner who truly supports your goals—it’s a reminder of how critical collaboration is in achieving success. Your approach breaks down a complex process into manageable steps, making it far less overwhelming. Thank you for sharing these invaluable considerations and for helping readers take a confident first step in their investment journey

Reply
Canopy Building Services link
1/22/2025 01:34:07 pm

As a fellow general contractor, I appreciate MCL Construction's emphasis on the importance of established relationships in the construction process. Their insight into the advantages of early collaboration between the construction manager and the architect—such as budgeting, value analysis, constructability, and scheduling—highlights the proactive approach that can prevent surprises later on.

Reply
Andy Crusher link
2/18/2025 02:22:07 am

This is an incredibly insightful and well-thought-out post, Travis! I really appreciate how you’ve broken down the process of selecting a building partner into clear, actionable steps. The emphasis on relationships resonates deeply—it’s true that trust, quality, and service are the foundation of any successful project. As someone who values collaboration, I love the idea of involving a Construction Manager early in the design phase to ensure alignment on budget, value, and constructability. Being proactive truly does eliminate unnecessary headaches down the road.

Your point about the project team —specifically the Superintendent and Project Manager—is spot-on. These individuals are the face of the project and having a team you can communicate with effectively makes all the difference. It’s refreshing to hear that your clients often describe their teams as “family.” That level of connection speaks volumes about the culture and dedication your company fosters.

For those without prior relationships or who’ve had negative experiences, your advice to seek recommendations from trusted peers or architects is practical and reassuring. It shows that you understand the concerns of clients and are committed to guiding them toward the right fit. Overall, this post not only educates but also builds confidence in navigating what can often feel like an overwhelming process. Great work!

Reply
Aaron Bellamy link
2/18/2025 02:27:49 am

Great insights, Travis! I completely agree with how important it is to have a solid relationship with your contractor. It's not just about getting the job done, but about having trust, clear communication, and a team that truly understands your vision. I've definitely seen how the wrong team can make a project go sideways, so taking the time to get to know your superintendent and project manager is crucial. The point about price is also so spot on – sometimes the lowest bid can actually end up costing more in the long run if quality is sacrificed. Thanks for sharing these valuable tips!

Reply
Shana Isadora link
2/19/2025 03:39:48 am

This is a fantastic breakdown of what to consider when choosing a general contractor! The emphasis on relationships, team dynamics, and price transparency is so important—too often, people focus solely on cost and end up regretting it. I really appreciate the insight into why the lowest bid isn’t always the best choice. It’s great advice for anyone starting a construction project! Thanks for sharing

Reply
Brenan Hanife link
2/20/2025 02:17:21 am

This is such a well-written and informative piece on choosing the right general contractor! I appreciate how the article highlights the key factors to consider, like experience, communication, and reputation, making it easier for clients to make confident decisions. The emphasis on asking the right questions and reviewing past projects is invaluable—it ensures that homeowners and businesses find a contractor who truly aligns with their vision and needs. It’s clear that McL Construction values trust and transparency in the client-contractor relationship. Thank you for sharing these essential tips—they’re a great resource for anyone embarking on a construction project

Reply
Thomas Bane link
4/24/2025 06:31:10 am

Great insights on a topic that’s so critical to any successful construction project. Choosing the right general contractor truly sets the tone for the entire process, and I appreciate how clearly you laid out the key factors to consider. The emphasis on communication, experience, and transparency really resonates—especially in an industry where trust is everything. Thanks for sharing such practical advice!

Reply
Mike Howard link
4/26/2025 12:42:38 am

Thank you for this incredibly informative article on choosing a general contractor! As someone who values quality and reliability in construction projects, I found this guide to be both practical and reassuring. The step-by-step breakdown of what to look for—such as experience, references, and clear communication—provides homeowners with the tools they need to make confident decisions. It’s clear that MCL Construction prioritizes transparency and trust, and that commitment shines through in this well-crafted resource. Kudos to your team for empowering clients with such valuable insights!

Reply
1 Degree Construction link
5/16/2025 06:48:25 am

Great breakdown of what really matters when choosing a general contractor. At 1 Degree Construction, we’ve found that strong relationships and the right project team make all the difference. Price matters, but service and trust are what truly drive success.

Reply



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